Release Analyst
Kforce Inc.

RESPONSIBILITIES:

Kforce is immediately seeking an experienced Release Analyst in support of our enterprise telecommunications and mass media client based in Greenwood Village, CO. Responsibilities:

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Responsible for day to day oversight of adherence and to drive improved efficiency and effectiveness of the Release Management (RM) processes, policies, and procedures
• Maintains Application Program/Stack specific documentations with input from the other RM team members
• Provides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application Stack
• Ensures the appropriate amount of planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact to the stakeholders
• Maintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program/Application Stack, to ensure environments are kept in alignment and to provide accurate Release Management (RM) metrics
• Obtains and aligns resources in coordination with the applicable Resource Managers and ensures that deployment Method of Procedures (MOPs) are reviewed by appropriate Resources prior to the maintenance window
• Ensures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the Production deployment procedures are practiced in a similar, lower environment
• Reviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests)

REQUIREMENTS:

• Bachelor's degree in Business related discipline, or equivalent work experience
• 3+ years of experience in IT Service Management
• 3+ years of IT experience
• 2+ years of Project Management experience
• Advanced skills and understanding of IT technologies with proven experience in performing complex release management tasks with a Fortune 500 company
• Ability to grasp complex technical concepts, and apply that knowledge to the release management effort within the team
• Ability to work independently, self-motivated, and highly focused to deliver timely results and positively influence outcomes
• Experience facilitating cross functional meetings with clear, authoritative and professional interpersonal skills
• Skilled at resolving conflict and negotiating effectively and tactfully as a partner to a diverse set of stakeholders
• Demonstrated project leadership experience handling multiple projects simultaneously in an extremely fast-paced, demanding and dynamic setting
• Experience with facilitation and enforcement of procedures and metrics based process improvement across multiple teams and diverse geographic locations
• Intermediate skills in presenting to peers and immediate leadership
• Detail oriented with strong organizational skills
• Demonstrated track record as a team player and as a critical thinker
• Demonstrated problem solving and analytical skills

---