Sr. Carrier Manager
Uber Freight

About the Role

The Sr. Carrier Manager I works strategically with a specific account customer to gain an understanding of their specific transportation procurement challenges and to jointly explore procurement opportunities end to end – from strategy to post bid carrier performance management. In addition, the Sr. Manager provides tactical decision-making services that bridge the gap between strategic planning and operational execution. Our customer has taken advantage of our multi-level approach and have realized benefits such as; reduced costs, improved service, committed core carrier capacity, improved utilization of Uber Freight Internal Services, lowest cost mode conversion, assignment of carriers to dedicated lanes and reduction of detention and accessorial charges. Managing carriers and building strong carrier relationships is critical to this process. This position leads end-to-end transportation procurement, from strategy to post bid analytics and carrier performance. This position will work Onsite at our office in Greensboro, North Carolina and interviews will be conducted Onsite at this location as well.

What the Candidate Will Do

• Carrier Performance Management
• Evaluate bid compliance by analyzing actual results versus the response provided in the bid
• Evaluate carrier on time service at the weekly, monthly and quarterly level
• Evaluate carrier tender acceptance at the weekly, monthly and quarterly level
• Evaluate on cost outside of annual contracted rates
• Carrier Relationship Management
• Participate and lead in the development of capacity solutions for Uber Freight Customer
• Administration and coordination of onsite and virtual meetings for external carriers
• Carrier setup and EDI / Carrier Portal support
• Internal Analytical Support
• Provide expert advice in Microsoft Excel and other applications to all end users
• Provide expert advice in Tableau to customers, carriers and all other end users
• Engage with Operational team to identify needed capacity, carrier performance, and rectify issues experienced by the Operations team
• Participate in Internal Benchmarking Activities
• Statistical Analysis
• Analysis of bid data, and FAM data to determine if sourcing is required
• Research & Development
• Data Mining including carrier classifications, specialty score carding, historical information and other Uber Freight data
• Design and compile external surveys to collect information to provide value add service to customer requirements
• Design and compile surveys to measure company performance against carrier expectations
• Participation in the Uber Freight Response to RFI and RFP by providing detailed information on sustainability initiatives, carrier contracts, load volume, etc.

Travel

• Some travel will be required (5%)

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 2+ years of related experience or a Bachelor's degree in Supply Chain, Business, Engineering, or related field

Preferred Qualifications

• 2+ years of experience analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, and best practices
• Experience with Flatbed and Bulk shipments
• Expertise in transportation procurement and use of technology to execute bid events
• Knowledge of Carrier Operations (includes Financial, Equipment, Mode, Driver issues, geographical radius)
• Knowledge of Federal Regulations (Including DOT, FMCSA, CSA, HOS, etc.)
• High Level Knowledge of Tableau and Microsoft Office

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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