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Under the general direction of the PAS Manager of Business and Operations, this role will provide oversight of the PAS Training and QA processes to ensure materials are compliant and current with Epic and industry standards. Key area of focus will include ensuring the quality of registrations across the hospital are meeting benchmark to eliminate added volume in work queues and ensure efficient claim processing. Actively work in Epic software to review registration errors, authorizations and insurance claim edits. Identifies areas for improvement and develops, implements, maintains and continuously evaluates the training program for Patient Access employees. This role will also serve as a subject matter expert and assist with Epic system upgrades and education and re-training of staff.
Job Specific Responsibilities:
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