System Administrator
Northern Essex Community College

Category:: Information Technology
Subscribe::
Department:: IT NOC - 6300
Locations:: Haverhill, MA
Posted:: Nov 15, 2023
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 293169
Position ID:: 169947

Job Description:

POSITION: Full-Time System Administrator: Staff Associate; IT Network Operations; Haverhill Campus; 37.5 hours per week, Weekend and afterhours work may be required; Non-Unit Professional Position

SUMMARY: NECC is seeking a talented Systems Administrator (SA) who possess excellent interpersonal skills and able to work as part of a team; will be self-motivated and proactive; will provide excellent customer service, technical support, and will become an integral member of a large team of personnel who provide technology services to the college and community.

The SA will be responsible for server infrastructure, both physical, virtual and cloud environments. The SA will install and maintain systems and services hosted within the corporate infrastructure as well as the cloud hosted solutions, including Microsoft AD and Azure AD configuration. This position requires the ability to utilize systems analysis techniques to resolve issues and to design solutions for the business systems or infrastructure. In addition, the SA makes recommendations for new products, technologies, and services to enhance user productivity, network and system performance, as well as, security. It is critical that SA is willing to cross-train and empower other technical staff.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Implement and manage server environments. Services include Active Directory, Azure AD, DNS, DHCP, DFS, NAP, WDS, WSUS, Exchange, File and Print Management.
• Manage Microsoft 365 & Azure for Exchange Online, Teams, OneDrive, SharePoint, and SSO with third party products.
• Manage VMware and Hyper-V virtual environment, as well as physical server infrastructure.
• Manage and configure backups for systems utilizing Veeam/CommVault.
• Participate in and maintain Disaster Recovery scenarios, policy and practices.
• Knowledge of Linux command line, SQL and Oracle databases, PowerShell scripting, group policy administration.
• Configure and maintain SANs, backups and disaster recovery planning and testing.
• Respond to tickets by contacting customers, gaining knowledge of the problem, and working with customer to resolve.
• Ability to automate common tasks.
• Detailed documentation will be required throughout the lifecycle of a process or ticket, as well as ownership and responsibility for seeing it through to completion.
• Ability to plan and schedule system upgrades and improvements, as well as investigation of new technology solutions.
• Provide training as needed to team members as well as other staff.
• Working onsite for server/network setups/repairs.
• Completing certifications and training to advance knowledge and skillset.
• Ability to lift/carry servers and other equipment
• Other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS:

• Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in system, of which (B) at least two years must have been in work in which the major duties included management of Azure AD and other cloud software, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

• An Associate's degree with a major in the field of data processing or computer programming may be substituted for a maximum of one (1) year of the required experience*
• A Bachelor's or higher degree with a major in the field of data processing or computer and/or information science may be substituted for the required experience*
• A diploma for completion of a two (2) year full-time, or equivalent part-time, program in a recognized
• non-degree granting business or vocational/technical school above the high school level with a major in the field of computer programming may be substituted for a maximum of one year of the required experience*
• An official transcript from a recognized business or vocational/ technical school as evidence of completion of a program consisting of at least 650 hours of instruction in the field of computer programming may be substituted for a maximum of one year of the required experience

* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed

PREFERRED QUALIFICATIONS:

• Two (2) years of experience working with Active Directory, Microsoft Azure, Microsoft Exchange and VMware administration
• Experienced in VMware, Azure, Commvault or similar Backup Software, Exchange management
• Experience with scripting PowerShell, VBScript and other scripting languages
• Experience configuring and maintaining Email filtering, SANs, backups and DR
• Experience with Red Hat Enterprise Linux (RHEL)
• Experience with SQL and Oracle databases
• Project management experience.
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

SALARY: Anticipated starting salary range is $75,000 - $90,000 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery