Technical Account Associate
SGS North America Inc.

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

SUMMARY

Sales Account Associate, Senior CRS is responsible for domestic sales of all SGS services applicable to assigned channels, including but not

limited to testing, inspection, and audits.

JOB FUNCTIONS

• Responsible for generating and closing leads and opportunities for domestic accounts within a strategic business unit
• (SBU) in accordance to SGS CRS sales strategies and individual targets.
• Builds and maintains an effective and professional relationships and close cooperation with key internal customers and support teams, including client services, global sales, technical and operations.
• Executes sales and offers solutions to US-based customers for domestic opportunities within channels described in primary responsibilities above.
• Visits potential customers to prospect for new business.
• Develop close working relationships with SGS affiliates to fully present SGS capabilities and close sales.
• Develops and issues quotations and proposals, negotiates fees, terms and conditions as necessary.
• Secures appropriate legal documents for client relationship, including non-disclosure agreements, service agreements, and statements of work.
• Works to fully qualify all opportunities for sales to accounts in assigned channels.
• Develops close cooperation with client's service team to insure ease and transparency of client information and requirements.
• Develops sales and marketing plans with sales manager to ensure the achievement of targets.
• Attends industry and trade show events for lead generation and prospecting.
• Performs key sales administrative functions: prepares call reports, pre- and post- tradeshow reports, sales reports, maintenance of all data in Customer Platform SharePoint site, and other reports/presentations as may be required by
• management.
• Works closely with the business unit managers when responding to a request for proposal (RFP) to inform them of market conditions, pricing issues and the current competition on the program.
• Makes presentations to various groups within the customer's organization when needed.
• Acts as the lead person on preparing the written proposal in response to customer's RFP, coordinates all information from the different disciplines and arranges the formal response.
• Maintains knowledge of the SGS Group network and services.
• Actively promotes the image, capability and integrity of SGS to the account.
• At all times, adopts a safe behavior by exercising applicable health and safety rules and regulations of SGS employees and clients, in line with SGS policies and procedures.
• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Adheres to internal standards, policies and procedures.
• Performs other duties as assigned.

• Bachelor's degree or equivalent educational background in Analytical Sciences, Engineering, Business, or related field AND Required
• 4-7 years of demonstrated sales success in professional services industry, including Required
• 2+ years of experience in the industry for the relevant business unit (CPCH, EE, HL, or SL) Required
• Listed below education and experience in combination with experience in international multi-cultural environments and direct experience in scheduling, planning Preferred

• Other language skills (French, Korean, Spanish) Preferred
• Mathematical Skills: Intermediate level Required
• Reasoning Skills/Abilities: Advanced level Required
• International business exposure in imported consumer products Preferred
• Persuasive, diplomatic, but always to the point and a strong ability to sell a concept
• Hands-on, self-driven, open-minded, results oriented proactive team player Required
• Willing and able to interact with Client on a regular basis including face-to-face meetings Required
• Ability to work well independently and adapt quickly to a dynamic environment. Required
• Ability to multitask, detail oriented with a keen sense of urgency. Required
• Ability to complete projects and assignments on a timely basis. Required
• Willing and able to work in a global network operating in various time zones. Required
• Leadership skills Required
• Strategic thinking Required
• Analytical and or Clinical Laboratory skills Required
• Ability to negotiate and manage contractual arrangements Required
• Target oriented Required
• Project Management and organizational skills Required
• Availability, flexibility and responsiveness Required
• Strong service-oriented mindset Required
• Professional, high standards in personal presentation Required
• Ability to manage relationships under stress Required

• Microsoft Office suite (Word, Excel, Access, Power Point, and Outlook) - Intermediate user proficiency Required
• Computer literacy (creating, filing, saving/uploading, searching, backup, etc.) Required

• Travels up to 40-50% of the time. Some travel might be international.