Tour Planner
CoachUSA

Coach USA, one of the largest transportation companies in North America, is hiring a full time Tour Planner at its Janesville, WI location. The ideal candidate will be an organized, detailed, and motivated individual who can lead themselves into success as a Tour Planner. They will exhibit excellent customer service and sales skills, be computer savvy and familiar with all the divisions of the company. This position reports to the Director of Tour and Travel.

What We Offer:

• Competitive wage up to $20.00 hourly
• Monday - Friday work schedule
• Excellent Benefits (medical, dental, vision, short term disability, Life insurance, 401K)
• Paid Holidays & Personal Time Off
• Great company culture!

Responsibilities:

• Provide quality customer service, utilize proper phone etiquette, and maintain a positive attitude
• Research destinations, activities, restaurants, hotels etc., for group travel
• Answer and service all incoming calls, emails, mail as well as work with clients in person
• Create, maintain and input one-day, extended day and flyaway retail and custom group tours
• Become efficient in current software program to include inputting and updating tour details, book, cancel, as well as change passenger reservations as needed
• Collect, process, post, refund appropriate funds to and from client/vendor accounts accordingly
• Creatively write tour descriptions and assist in creating annual travel
• Develop and maintain a professional network of travel partners (clients, group leaders, vendors etc.)
• Communicate and coordinate with colleagues as necessary

Required Experience/Skills:

• Proven customer service experience
• Prior Travel / Event Planning preferred
• Detail oriented
• Professional Writing Skills
• Must be able to work independently
• Must be highly self-motivated
• Knowledge of Microsoft Office (Word, Excel, and Publisher)
• Excellent communication skills

To learn more about your next big career change, APPLY NOW!

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

© "Travel", "Tourism", "Destination Specialist", "Motorcoach", "Travel Consultant", "Charter", "Travel Agent", "Administrative", "Office", "Event Planner", "Activity Coordinator", "Activity Director" ©

This job has expired.